- Try to contact a relative or friend with another set of keys
- If it is during office hours, you may contact the office and staff can give you access to your property at no charge. Please note that Ducane staff will not attend lock outs out of hours
- If no one available, you will need to call a locksmith. We recommend you call Acton Locksmiths on 07831 294800 or 020 8743 3405
The locksmith will charge a minimum call out fee of £120, which you are responsible for paying.
Try not to lock yourself out as it can be very expensive! Did you know you can claim for replacement locks and keys on home contents insurance?
Ducane Housing has negotiated a favourable rate (less than £10 per month) with the National Housing Federation. Please see separate Insurance information leaflet for details.← Locked yourself out